Claims Guidance

Claims guidance

Our aim is to make the claims process as smooth as possible by providing you with:

  • A dedicated Claims Technician who will provide you with advice and guidance at each step of the process
  • A direct dial and email address for your Claims Technician
  • Multiple ways of reporting your claim including our 'Award Winning' Online facility
  • Online access to your outstanding and settled motor and transit claims 24/7, 365 days a year
  • Out of hours contact number (for claims emergencies)
  • Face to face meetings to discuss any claim if requested
  • Pocket guides which provide pre and post loss advice

For further infomation please take a look at our 'Your Guide to Claims - everything you need to know' brochure.

Pocket guides